Cue support
How can we help?
Cue is currently preparing for Android beta testing. Send a concise description of what happened, your Android version, and the Cue screen you were using. Never email screenshots or conversation text unless support specifically asks for a redacted example.
Contact
Email cue@thebrandingstory.com. Do not include passwords, one-time codes, authentication tokens, or unredacted private conversations.
Quick checks
- Confirm Cue Keyboard is enabled and selected in Android's keyboard settings.
- Return to Cue and verify the intended connection and reply persona are selected.
- If capture fails, use the visible screenshot or share-sheet fallback and review the target before saving.
- For a sensitive or unsupported field, Cue correctly shows only context-free typing.
Privacy and deletion
Read the Cue Privacy Policy or use the account deletion process.
Cue's published child safety standards explain how to report suspected child sexual abuse or exploitation.